Now You Can Add Your Custom Gems to Workspace Studio to Work More Smart

Automating your work just got a whole lot more personal. Google Workspace rolled out a major integration: you can now add your Gems directly into your Workspace Studio flows.

For those using Workspace Studio to build no-code automations, this update is a massive level-up. It means your automated workflows don't just use generic AI they use the custom AI agents you’ve already trained with your specific knowledge, tone, and business rules.

How it Works: The "Ask a Gem" Step

Inside the Workspace Studio canvas, you’ll find a new action called the “Ask a Gem” step. This allows you to plug your private Gems into any part of an automated sequence.

• Tailored Knowledge: If you have a Gem trained on your company’s specific HR policies or brand guidelines, you can now build a flow that automatically passes a new document to that Gem for review or a summary.
• Specialized Automation: You can use Gems to handle complex tasks like drafting customer support replies, categorizing project updates, or rewriting content for different audiences all as part of a multi-step flow.
• Drive Integration: For now, this feature works with any Gem that has Google Drive files in its knowledge base. (Note: Gems relying on Google Photos or other specific file types won't appear in Studio just yet.)

Why This Matters: Moving Beyond Simple Bots

Workspace Studio was already powerful for connecting apps like Gmail, Drive, and Chat. But by adding Gems into the mix, your automations become agentic.

Instead of a simple if-this-then-that rule, you’re creating a workflow that can reason. For example, a flow could detect a new customer request in a Google Form, send it to your specialized "Support Gem" for a solution, draft a personalized email in Gmail, and then alert your team in Google Chat. It turns a sequence of tasks into a smart, self-managing process.

Quick Facts for the Team

• Promotional Access: Through June 1, 2026, Workspace customers have higher usage limits in Studio to experiment with these new Gem integrations.
• Availability: Rolling out now to Business (Starter, Standard, Plus), Enterprise (Standard, Plus), and Education tiers, as well as users with Gemini AI add-ons.
• Admins: This feature is ON by default if you’ve already allowed Gemini steps in Workspace Studio.

Automation is great, but automation that actually understands your business is better. By letting your custom Gems take the lead in Workspace Studio, Google gives you a way to scale your expertise across every task.